Upgrading Software Versions Using the Wizard

  1. Log on to Windows using the local Administrator account (with the 'Full Privileges' role) and password to the server where deploying or upgrading the Server Group from (the wizard will remotely install or upgrade other servers, see above).
  2. Save and close all files, programs, and windows. At the end of the installation, it will be necessary to restart the server to finalize the installation process.
  3. Copy or download the self-extracting executable to the first server and run the executable.
  4. Accept the EULA and enter a location where the files are to be extracted.
  5. Select the appropriate software category from the initial panel. Choose DataCore SANsymphony to upgrade servers running that software.

    To update DataCore Windows Integration Kit, DataCore VASA Provider, or DataCore Storage Management Provider, choose Application and Server Tools.

  6. Next select the appropriate Update option in the next panel, and follow the instructions to complete the update.
  7. As the process begins, the top left panel will provide a high-level overview of the steps the wizard will follow, while the bottom panel will give a detailed list of steps, the status of the installation, and the start and end times for each step. The main panel describes the current operation and allows input for some configuration information when required.
  8. If there are errors or a step fails, the wizard will pause and can be resumed where it left off when the issue has been resolved. Once a step has been completed, changes cannot be made.
  9. In the Select Server Update Order panel, use the up and down blue arrows to the right of the Server List to move the highlighted server up or down in the upgrade order.
  10. Status is also recorded in a text file named log.txt found in the installation folder, and additional troubleshooting information may be found in the DataCore SANsymphony and Windows event logs.
  11. The DataCore Server will be restarted automatically when the upgrade is complete.
  12. Submit the mini support bundles that were created for each server in the server group to DataCore Technical Support. (See the Post-Upgrade Steps section for more information.)