Post-Upgrade Steps

  • Reactivate all license keys for the server group after the upgrade has been completed. See the Activating the License section.
  • Open a new incident by sending an email to support@datacore.com and include "<Your Customer name> - Mini Bundle" in the Subject line. (Do not attach the support bundles to this email.)
  • An automatic response explaining the next steps will be sent. The data included in the support bundles may be used as a baseline for future troubleshooting if needed.