About the Help

This topic includes an overview on how to use the Help.

The DataCore Management Console allows program options to be initiated from various areas. In the Help, we present one method to perform the operation. See DataCore Management Console to understand the versatility of the management console and the concepts behind how to use it.

This WebHelp which is opened from the Help button in the Ribbon of the console is applicable to the latest version of the software. If you are using an earlier software version, refer to the Help Archives section for links to prior versions of the Help.

See Opening the Help for required browser settings.

In this topic:

Opening the Help

Help Archives

Help Tabs and Toolbar Buttons

Help Highlights

Navigational Notation

Opening the Help

The Help is available as WebHelp - an online format, applicable to the latest version of the software.

o           Open from the Ribbon in the console, click the Help button in the Home tab.

 

The WebHelp is supported for the following browsers: Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge. Javascript must be allowed in the browser.

 

 If using Internet Explorer 10 or higher, due to increased security enhancements, some modifications to the default security settings are necessary to properly view the WebHelp:

o           The DataCore Website (https://www.datacore.com) has to be added as a trusted site.

o           Javascript has to be enabled and Active X filtering has to be disabled.

·            In Security Settings - Internet Zone:

§            Under ActiveX controls and plug-ins> Allow ActiveX Filtering section, select Disable.

§            Under ActiveX controls and plug-ins>Run ActiveX controls and plug-ins, select Enable.

§            Under Scripting>Active Scripting, select Enable.

Help Archives

SANsymphony 10 PSP8 Help

Help Tabs and Toolbar Buttons

Tabs are located on the left side of the Help:

o           Contents tab contains the Table of Contents.

o           Index tab is used to browse an alphabetical index of topics. Click a topic to view it.
Note: A double-click is required when accessing indexes from the local Help (chm file).

o           Search tab is used to query topics by keyword. To search for a specific word or phrase begin and end with quotes. Advanced search capabilities include: boolean operators (NOT, OR, AND) wild cards, and nested expressions. In the returned list, double-click a topic to view it.

o           Glossary tab is to find a definition of a term.

Toolbar buttons are located near the top of the Help:

o           Hide: Hides the area where Contents, Index, Search, and Glossary tabs reside.

o           Show: Shows the area where Contents, Index, Search, and Glossary tabs reside.

o           Locate: Finds the active topic in the Contents tab.

o           Back/ Forward: These buttons are used together to go back and forth through previously viewed topics; they are useful to return to previously viewed topics from a hyperlink jump.

o           Home: Opens the Welcome topic.

o           Print: Prints the active topic.

·            To print chapters in the Help, right-click the chapter in the Contents tab and select Print the selected heading and all subtopics.

·            To print the entire Help, right-click the top chapter (SANsymphony™ Software-defined Storage Platform) in the Contents tab and select Print the selected heading and all subtopics.

Help Highlights

o           The Help opens to the Welcome topic, essentially a launching point to reach important topics and the main chapters in the Help. (Click Home in the Help toolbar to return to the Welcome topic from any other topic.)

o           In Contents, click on a main chapter to reveal a linked list of all topics in the chapter.

o           The footprint of the Help can be made smaller by closing the Contents area on the left (click Hide in the toolbar). The Help can be navigated by using the links in the Welcome topic. Use the Back/Forward arrows to help navigate. (To open the Contents area again, click Show in the toolbar.)

o           Camera buttons are used to reveal hidden images. When the image is displayed, click on the camera again to hide the image.

o           Help topics and chapters can be printed from the Contents tab by right-clicking the chapter or topic and choosing Print from the context menu. The entire Help can be printed from requesting print at the top of the Table of Contents.

o           The software version is included at the bottom of the Welcome topic.

o           Click Tip in topics for alternative ways to perform actions or to illustrate the instruction. 

o           Hyperlinks and pop-up text appear in blue.

o           Ctrl-F will open the Find Utility to search for words within a topic.

Navigational Notation

The character ">" is used in the Help instructions as a way to navigate to sublevels in the management console:

o           To a tab in the Ribbon

o           To a tab located in a details page

Examples of navigation notation:

o           In the Ribbon>Common Actions tab, click Add DataCore Server to open the Add DataCore Server dialog box.
In this case, "Ribbon>Common Actions tab" refers to the Common Actions tab located in the Ribbon (the command bar at the top of the management console).

o           In the Virtual Disk Details page>Settings tab, enter the desired size in the Resize area.
In this case "Virtual Disk Details page>Settings tab" refers to the Settings tab located in the Virtual Disk Details page.