Manual Driver Installation

DataCore SANsymphony software will install proprietary DataCore iSCSI target drivers during installation, provided that NICs are properly configured with a valid IP address at the time of installation. The installation of these DataCore iSCSI drivers will time out if one or more NICs do not have an IP address or a network connection.

If the DataCore iSCSI drivers cannot be installed, the following message will be displayed: "The installation was unable to configure the iSCSI ports. You may continue with the installation and manually install the DataCore Software iSCSI driver after the installation has finished. For help on possible causes and how to manually install the DataCore Software iSCSI driver, consult the Installation Guide in the download package."

These instructions are provided for general guidance. For detailed instructions on Microsoft Windows features, consult the Windows documentation.

To install the DataCore iSCSI driver after installation:

  1. In Windows Device Manager, check the network adapters and DataCore fibre-channel adapters to determine which NIC needs the driver. The NIC will be displayed with a warning icon.
  2. In Windows, check the properties of the NIC. Ensure that Internet Protocol Version 4 (TCP/IPv4) is enabled and the port has a valid IPv4 address. Consult your IT department for guidance if necessary.
  3. Use Windows Device Manager to install the driver.

    Right-click the NIC and select Update Driver Software. Browse the computer for the driver software which is provided in the DataCore SANsymphony installation folder. The default location is C:\Program Files\DataCore\SANsymphony\Installs.