NAME

Upload-DcsSupportBundle

SYNOPSIS

Creates a support bundle and optionally transmits the support bundle to DataCore Technical Support.

SYNTAX

Upload-DcsSupportBundle   -BundleType <String>   -Company <String>   -Incidentnumber <String>   [ -Connection <String> ]   [ -PipelineVariable <String> ]

Upload-DcsSupportBundle   -BundleType <String>   -SkipUpload   [ -Connection <String> ]   [ -PipelineVariable <String> ]

DESCRIPTION

Creates a support bundle and optionally uploads the support bundle to DataCore Technical Support. An incident number from DataCore Technical Support is required when invoking this Cmdlet.

PARAMETERS

-BundleType<String>
The type of support bundle to create. To create more than one type of support bundle, the cmdlet must be invoked again. Each time the cmdlet is invoked, a cabinet file is created which contains the support bundle information. For instance, it may be necessary to create a crashdump bundle and a full bundle, so the cmdlet would need to be run twice. Specify one of the following values: "Standard" will collect more recent file information pertaining to configuration and system, logs, and driver traces. "Full" will collect a full support bundle which consists of configuration and system information, registry keys, event logs and driver dumps. "Mini" will collect a mini support bundle which consists of configuration information. "CrashDump" will collect the memory dump at crash time.

Required: true
Position: named
Default value:
Accept pipeline input: false
Accept wildcard characters: false

-Company<String>
Name of the company, which helps to identify the support bundle.

Required: true
Position: named
Default value:
Accept pipeline input: false
Accept wildcard characters: false

-Incidentnumber<String>
Incident number assigned by DataCore Technical Support in order to identify the support bundle. The incident number is a 12-digit decimal number in this format: dddddd-dddddd, for instance 110315-123456.

Required: true
Position: named
Default value:
Accept pipeline input: false
Accept wildcard characters: false

-Connection<String>
Alias of the connection to the server group. If not specified, the default connection will be used.

Required: false
Position: named
Default value:
Accept pipeline input: false
Accept wildcard characters: false

-PipelineVariable<String>

Required: false
Position: named
Default value:
Accept pipeline input: false
Accept wildcard characters: false

-SkipUpload<SwitchParameter>
Uploading the support bundle to DataCore Technical Support requires Internet access from the server and port 3793 must be open if using firewalls. Specify this parameter to skip the automatic upload over the Internet. The support bundle will have to be sent to DataCore Technical Support manually. The cabinet file containing the support bundle information will be located in the Support folder where the software files exist. The cabinet file can be copied to a server with Internet access and attached directly to the incident in the DataCore Technical Support Portal. If this parameter is not specified, the support bundle will be automatically uploaded after it is created.

Required: true
Position: named
Default value:
Accept pipeline input: false
Accept wildcard characters: false

INPUTS

OUTPUTS

ServerHostData : Object that identifies and describes the server. An object is returned for every server in the group.

NOTES

Also see Stop-DcsSupportBundle.

EXAMPLES


-------------- Example 1 Creates and uploads a full support bundle --------------
Upload-DcsSupportBundle -BundleType Full -Company "Acme Co." -Incidentnumber 123456-123456
		

A full support bundle is created for the company named "Acme Co." with the incident number "123456-123456" and is uploaded to DataCore Technical Support.

GroupId:3fc88f37-37c6-4ad1-9708-7d21a21ff967
RegionNodeId:ExecutiveNode:4A58C0F4-59AB-4A16-A559-2ED9778CC2B2
CacheSize:0.00 B
State:Online
SupportState:Collecting
SnapshotMapStoreId:V.{412f1a8c-e2da-11e0-afaa-00155d11e921}-00000007
SnapshotMapStorePoolId:4A58C0F4-59AB-4A16-A559-2ED9778CC2B2:{412f1a8c-e2da-11e0-afaa-00155d11e921}
InstallPath:C:\Program Files\DataCore\SANsymphony
ProductName:DataCore SANsymphony
ProductType:Standard
ProductVersion:8.1, Update 1
OsVersion:Windows Server 2008 R2 x64 Edition, Service Pack 1
ProcessorInfo:DataCore.Executive.ProcessorInformation
ProductBuild:13.1.1.888
BuildType:Release
DiagnosticMode:Enabled
LicenseRemaining:25920000000000
ReplicationBufferFolder:
TotalSystemMemory:1,023.56 MiB
AvailableSystemMemory:307.87 MiB
LogStatus:Operational
LicenseSettings:DataCore.Executive.LicenseSettings
IsLicensed:True
StorageUsed:0.00 B
PowerState:ACOnline
CacheState:WritebackGlobal
BackupStorageFolder:
IpAddresses:{172.20.17.63, fe80::ac9f:4abc:8e7:447a, 13.0.0.31, fe80::2de4:e3b4:87d0:b299...}
Description:
HostName:SSV1.datacoresoftware.com
Id:4A58C0F4-59AB-4A16-A559-2ED9778CC2B2
Caption:SSV1
ExtendedCaption:SSV1 in LOCAL
Internal:False
   
GroupId:3fc88f37-37c6-4ad1-9708-7d21a21ff967
RegionNodeId:ExecutiveNode:02BE2FB5-73E0-4072-9DDB-4F0B1B9BB0D1
CacheSize:0.00 B
State:Online
SupportState:Collecting
SnapshotMapStoreId:
SnapshotMapStorePoolId:
InstallPath:C:\Program Files\DataCore\SANsymphony
ProductName:DataCore SANsymphony
ProductType:Standard
ProductVersion:8.1, Update 1
OsVersion:Windows Server 2008 R2 x64 Edition, Service Pack 1
ProcessorInfo:DataCore.Executive.ProcessorInformation
ProductBuild:13.1.1.888
BuildType:Release
DiagnosticMode:Enabled
LicenseRemaining:25920000000000
ReplicationBufferFolder:
TotalSystemMemory:1,023.56 MiB
AvailableSystemMemory:117.96 MiB
LogStatus:Operational
LicenseSettings:DataCore.Executive.LicenseSettings
IsLicensed:True
StorageUsed:0.00 B
PowerState:ACOnline
CacheState:WritebackGlobal
BackupStorageFolder:
IpAddresses:{172.20.17.157, fe80::2920:ddc6:93a7:45df, 13.0.0.35, fe80::6181:9311:6644:c8d2...}
Description:
HostName:SSV2.datacoresoftware.com
Id:02BE2FB5-73E0-4072-9DDB-4F0B1B9BB0D1
Caption:SSV2
ExtendedCaption:SSV2 in LOCAL
Internal:False
   

-------------- Example 2 Creates a crash dump and skips upload --------------
Upload-DcsSupportBundle -BundleType CrashDump -SkipUpload
		

Creates a crashdump support bundle for the server group of the default connection. The crashdump support bundle is not uploaded to DataCore Technical Support. The support bundle file will be located in the Support folder where the software files exist and the file will have to be manually sent to DataCore Technical Support.

GroupId:3fc88f37-37c6-4ad1-9708-7d21a21ff967
RegionNodeId:ExecutiveNode:4A58C0F4-59AB-4A16-A559-2ED9778CC2B2
CacheSize:0.00 B
State:Online
SupportState:Collecting
SnapshotMapStoreId:V.{412f1a8c-e2da-11e0-afaa-00155d11e921}-00000007
SnapshotMapStorePoolId:4A58C0F4-59AB-4A16-A559-2ED9778CC2B2:{412f1a8c-e2da-11e0-afaa-00155d11e921}
InstallPath:C:\Program Files\DataCore\SANsymphony
ProductName:DataCore SANsymphony
ProductType:Standard
ProductVersion:8.1, Update 1
OsVersion:Windows Server 2008 R2 x64 Edition, Service Pack 1
ProcessorInfo:DataCore.Executive.ProcessorInformation
ProductBuild:13.1.1.888
BuildType:Release
DiagnosticMode:Enabled
LicenseRemaining:25920000000000
ReplicationBufferFolder:
TotalSystemMemory:1,023.56 MiB
AvailableSystemMemory:307.87 MiB
LogStatus:Operational
LicenseSettings:DataCore.Executive.LicenseSettings
IsLicensed:True
StorageUsed:0.00 B
PowerState:ACOnline
CacheState:WritebackGlobal
BackupStorageFolder:
IpAddresses:{172.20.17.63, fe80::ac9f:4abc:8e7:447a, 13.0.0.31, fe80::2de4:e3b4:87d0:b299...}
Description:
HostName:SSV1.datacoresoftware.com
Id:4A58C0F4-59AB-4A16-A559-2ED9778CC2B2
Caption:SSV1
ExtendedCaption:SSV1 in LOCAL
Internal:False
   
GroupId:3fc88f37-37c6-4ad1-9708-7d21a21ff967
RegionNodeId:ExecutiveNode:02BE2FB5-73E0-4072-9DDB-4F0B1B9BB0D1
CacheSize:0.00 B
State:Online
SupportState:Collecting
SnapshotMapStoreId:
SnapshotMapStorePoolId:
InstallPath:C:\Program Files\DataCore\SANsymphony
ProductName:DataCore SANsymphony
ProductType:Standard
ProductVersion:8.1, Update 1
OsVersion:Windows Server 2008 R2 x64 Edition, Service Pack 1
ProcessorInfo:DataCore.Executive.ProcessorInformation
ProductBuild:13.1.1.888
BuildType:Release
DiagnosticMode:Enabled
LicenseRemaining:25920000000000
ReplicationBufferFolder:
TotalSystemMemory:1,023.56 MiB
AvailableSystemMemory:117.96 MiB
LogStatus:Operational
LicenseSettings:DataCore.Executive.LicenseSettings
IsLicensed:True
StorageUsed:0.00 B
PowerState:ACOnline
CacheState:WritebackGlobal
BackupStorageFolder:
IpAddresses:{172.20.17.157, fe80::2920:ddc6:93a7:45df, 13.0.0.35, fe80::6181:9311:6644:c8d2...}
Description:
HostName:SSV2.datacoresoftware.com
Id:02BE2FB5-73E0-4072-9DDB-4F0B1B9BB0D1
Caption:SSV2
ExtendedCaption:SSV2 in LOCAL
Internal:False