License Expirations

Trial Mode

The number of days until trial mode expires is displayed at the top of the DataCore Management Console. When the 30-day trial has ended, the entire server group's configuration will expire. Most operations will be prohibited until new license keys are activated. The reminder will be displayed when there is at least one server in the group that is reaching the expiration date for trial mode.

Evaluation Licenses

The evaluation license key’s start date begins on the day the license is shipped, not when it is activated. The number of days until an evaluation license expires is displayed in the server group’s License tab in the DataCore Management Console. When the evaluation period has ended, only the servers with expired evaluation keys are affected. Most operations will be prohibited on these servers until new license keys are activated. Contact DataCore Technical Support for assistance in removing or replacing evaluation license keys.

Term Licenses

The number of days until a term license expires is displayed in the server group’s license tab in the DataCore Management Console. When a term license expires, all capacity assigned to that license will be removed from the calculation of the configuration’s current capacity allowance. If the reduced capacity allowance now exceeds the configuration’s current capacity usage the server or server group will display a ‘limits exceeded’ status in the console and most operations will be prohibited on these servers until new license keys are activated or enough physical storage is removed from one or more disk pools to bring the current usage below that of the capacity allowance.

As long as the reduced capacity allowance does not exceed the configuration’s current capacity usage, all operations can continue as normal.

Refer to the Production Use License Termination section in the End User License Agreement (EULA), which defines the legal terms of their license agreement.

When a License Expires

When a trial or evaluation license expires, or where a "limits exceeded" condition is reported, information is still visible in the DataCore Management Console and hosts can still access data through iSCSI and fibre channel front end ports, but the following actions will take effect:

  • The DataCore Web Console cannot be used.

  • New virtual disks (including VVOL) cannot be created. (Existing virtual disks will continue to function as normal.)

  • Adding a mirror to an existing virtual disk (including Dynamic Data Resiliency) will be prohibited.

  • Adding physical disks to disk pools will be prohibited.

  • Mirroring physical disks inside a disk pool will be prohibited.

  • Snapshot, snapshot group, and mapstore creation will be blocked. (Existing snapshots, snapshot groups, and mapstores will continue to function as normal.)

  • CDP cannot be enabled and rollbacks cannot be created. (Existing rollbacks and CDP-enabled virtual disks will continue to function as normal.)

When a specific capacity expires, only the storage capacity license is enforced, which pertains to creating pools and adding disks to pools. Details for specific license types are explained in the sections that follow.

To purchase a software license, additional storage capacity, contact DataCore Software or your DataCore Solution Provider.