License Expirations

When a license expires, information is still visible in the SANsymphony management console and hosts can still access data through iSCSI and fibre channel front end ports, but all actions are prohibited. Actions that are prevented upon license expiration:

  • Create snapshot
  • Create snapshot group
  • Enable CDP
  • Create rollback
  • Add mirror
  • Create logical disk
  • Bind logical disk
  • Create virtual disk
  • Create virtual disk from template
  • Create a virtual disk based off an existing virtual disk
  • Quick serve
  • Move virtual disk

When a specific capacity expires, only the storage capacity license is enforced, which pertains to creating pools and adding disks to pools. Details for specific license types are explained in the sections that follow.

To purchase a permanent license, additional storage capacity, or node support, or licensed software features or products, contact DataCore Software or your DataCore Solution Provider.

Trial Licenses

If running the software in 30-day trial mode, after 30 days all configuration operations will be prohibited unless a license is purchased and those product keys are activated. As a reminder, the number of days until trial license expiration is displayed at the top of the DataCore Management Console. The reminder will be displayed when there is at least one server in the group that has a license which will expire.

Evaluation Licenses

If running the software under an evaluation license with an expiration date, the evaluation start date begins on the day the license is shipped. After the number of days has expired, all configuration operations will be prohibited unless a license is purchased. If the evaluation license has expired before a permanent license has been activated, any keys with expiration dates must be removed before activating permanent product keys. Contact DataCore Technical Support for assistance in removing license keys.

Term Licenses

Term licenses are similar to trial licenses, in that they are valid for a specific time period. Once the license term expires, all configuration operations will be prohibited unless a new license is purchased and those product keys are activated. As a reminder, the number of days until term license expiration is displayed at the top of the DataCore Management Console. The reminder will be displayed when there is at least one server in the group that has a license which will expire.