System Requirements

• A server running Microsoft Windows Server 2012 or greater.
• The server must have access to the Internet.
  • By default, the DataCore Support Bundle Relay accepts inbound connections from DataCore Servers on port 3795. You can reconfigure this port as necessary - see Configuring a Different Port Number in the DataCore SANsymphony Help. Ensure that all DataCore Servers in the server group are able to connect to the DataCore Support Bundle Relay on the either the default port or the manually configured port.
  • The DataCore Support Bundle Relay uploads files to the DataCore bundle server at https://supportbundles.datacore.com/ on port 3793. Ensure that the DataCore Support Bundle Relay server is able to connect to this address. (ensure any firewall rules on the external firewall allow the connection).
• The server must have access to the DataCore Server group network.
• Each DataCore Server in the server group must have sufficient free disk space for temporary storage of support bundles.