Known Issues

The following is intended to make DataCore Software users aware of any issues that affect performance, access or may give unexpected results under particular conditions when SANsymphony is used in configurations with Oracle Solaris Hosts.

These Known Issues may have been found during DataCore’s own testing but others may have been reported by our users when a solution was found that was not to do with DataCore’s own products.

DataCore cannot be held responsible for incorrect information regarding another vendor’s products and no assumptions should be made that DataCore has any communication with these other vendors regarding the issues listed here.

We always recommend that the vendor’s should be contacted directly for more information on anything listed in this section.

For ‘Known issues’ that apply to DataCore Software’s own products, please refer to the relevant DataCore Software Component’s release notes.

A manual rescan is required on the Host whenever the SANsymphony software is ‘cleanly’ stopped

Oracle Solaris Hosts will not automatically detect that a DataCore Software’s front-end ports are stopped (and no longer presenting LUNs) whenever the SANsymphony software is stopped either via the DataCore Management Console or during upgrades (when the DataCore Executive Service is completely stopped prior to the upgrade).

Two or more Disk Devices are listed for the same DataCore Virtual Disk

  • Check for mistakes in the scsi_vhci.conf file – see Solaris Host's Settings.
  • Make sure that multipathing has been enabled via the 'stmsboot –e' command.
  • Make sure that the Host has been rebooted after using the 'stmsboot –u' command.

All paths to DataCore Virtual Disk are considered ‘primary’

There is no simple way to determine an Oracle Solaris Host’s current active path - for example using the 'luxadm' command - so use either;

  • Oracle Solaris’ own ‘system’ messages (which may indicate the current used path) and/or
  • SANsymphony’s Live Performance to identify which Host ports I/O is being sent from. See Live Performance Tool.